Sports Basement

Heart & Sole

Refund Policy

Please read the policy and process for withdrawal before contacting us.

NOTE: We do not allow rollovers to future years races.There are no exceptions to this so please do not ask! 

Deadline for refund:

May 12, 2018, 11:59pm. (requests will not be accepted after this date no matter how close to the deadline you are or the reason for withdrawal - no exceptions!)

Refund amount: 

Olympic Distance:  Base entry fee paid less a $55 administrative fee. 
Sprint Distance:   Base entry fee paid less a $35 administrative fee.

To request a refund:

In an email please include: 
        -The race from which you are withdrawing.
        -Your full name and mailing address to verify your registration. If your address has changed since the time you  registered you will need to include your former address as well. We need this only for verification purposes.
Send your email to:

Transfers: Transfers from one athlete to another will only be allowed when the race has sold out and/or we are beyond the refund deadline date of May 12.
*Until May 12 there will be a $25 fee for any transfer request.
*From May 13 - June 8 there will be a $50 transfer fee for any transfer request.
*We will not allow any transfers the weekend of the race (June 9 or 10)

Transfer requests must be in writing (email) and include the following information:
  - Your name and the event for which you are registered (Olympic or Sprint)
  - Full name and email address of the person replacing you.
A registration link will be sent to the new participant and they will have 24 hours to register. The transfer fee will be due when they register for the event.





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